YOUR FIRST STEPS, MADE CLEAR

Set up your Ledger.
Start with confidence.

A straightforward guide to installing Ledger Wallet, connecting your device, and keeping its software up to date—without the guesswork.

Independent guide. Always verify downloads on Ledger’s official website.
LEDGER WALLET APP

Choose your computer.
Get the app from Ledger.

Pick your operating system for the right official download destination. Ledger Wallet (formerly Ledger Live) is the desktop companion for managing your device.

Download for macOS

Downloads open on ledger.com. Never install an app sent in a message.

YOUR SETUP, STEP BY STEP

From unboxing to ready.

Take your time. Your Ledger device will guide you through its own security checks.

01

Download the app

Use the official Ledger website to reach the Ledger Wallet app. Install it on a personal computer you trust, and avoid links from search ads, emails, or direct messages.

Choose your OS
02

Connect your device

Open the app and connect your Ledger with the supplied cable. Follow the prompts shown on the device itself; use its buttons to review and confirm each action.

See Ledger’s instructions
03

Set it up yourself

Create a new wallet on the device or restore one using your own recovery phrase. Write down the words in the order displayed, then store them privately offline.

Read the safety notes
04

Complete verification

Use Ledger’s genuine-check flow in the companion app, then install only the apps you need. Confirm addresses and transaction details on the device screen.

Learn about updates
KEEP YOUR SOFTWARE CURRENT CHECK OFFICIALLY
VERSION INFORMATION

There’s no safe shortcut
to “latest version.”

App and firmware releases change over time and can vary by device. Check Ledger’s official release notes and in-app update prompt for the current version before installing.

Open Ledger Support
Install only updates shown by Ledgerledger.com
APP & FIRMWARE UPDATES

Update calmly.
Verify every step.

Keep the desktop app and device firmware current through official Ledger channels. The app update and device firmware update are separate processes, and firmware availability depends on your device model.

  1. 1
    Open the genuine app

    Launch the app you installed from ledger.com and check its update prompt or official support guidance.

  2. 2
    Read the release details

    Confirm the update applies to your device and review Ledger’s instructions before proceeding.

  3. 3
    Keep your recovery phrase private

    Never type or share it to “prepare” for an update. Ledger support will never ask you to reveal it.

YOUR SECRET
STAYS SECRET
THE MOST IMPORTANT RULE

Your recovery phrase is
for you—and only you.

Anyone who gets your recovery phrase can control the assets associated with it. Ledger will not ask you to enter it into a website, app, support chat, or computer. If something feels urgent or unusual, stop and navigate to the official Ledger site directly.

Explore Ledger security learning
GOOD TO KNOW

Common questions,
clear answers.

For model-specific instructions and the latest information, use Ledger’s official help center.

Visit Ledger Support
Is this the official Ledger website?+

No. This is an independent informational guide, not Ledger’s official website or support channel. Use ledger.com/start for Ledger’s official onboarding instructions.

Where should I download Ledger Wallet?+

Go directly to Ledger’s website and follow its app download instructions. Check the web address carefully, and do not install files shared through unsolicited messages or unofficial download sites.

Do I need to update the app and device?+

They are separate. Follow the Ledger Wallet app’s prompts and official support articles for your model. Update instructions and available firmware versions change, so rely on the current official guidance.

Should I ever share my recovery phrase?+

No. Never share it or type it into a computer, phone, website, or support conversation. Keep the written phrase secure and offline. Anyone asking you to disclose it is not a legitimate support representative.

THE COMPLETE WALKTHROUGH

Ledger.com/start: setup, downloads & version updates

A thoughtful first setup makes it easier to use a hardware wallet carefully. This guide explains what to expect when you begin at ledger.com/start, where to find the companion app, and how to approach software updates with security in mind.

Begin at the official Ledger start page

When you are ready to set up a Ledger device, begin by entering ledger.com/start directly into your browser’s address bar. This independent guide is here to help explain the general process; it is not the Ledger company’s website, and it cannot verify a device or provide account support. On Ledger’s official start page, select your device and follow the instructions currently provided for that model. The exact screens and supported steps can change as products and software evolve.

Take a moment to check the domain before following any link. A convincing logo or familiar-looking page is not proof that a site is genuine. Avoid sponsored results, shortened URLs, unsolicited emails, social messages, and QR codes that claim to lead to setup or urgent security checks. If you are unsure, close the page and type the official address yourself. Use a computer you control, install operating-system security updates, and do not set up a wallet on a device you do not trust.

Download Ledger Wallet safely

Ledger Wallet, previously known as Ledger Live, is the desktop companion used with Ledger hardware wallets. The official download page provides the current app and operating-system guidance. Choose macOS, Windows, or Linux on this guide to reach Ledger’s official app page; the selection is a shortcut, not a separate installer or a guarantee that a particular version supports your computer. Read the system requirements and instructions shown by Ledger before you install.

Download only from a ledger.com page reached directly. Do not use installers attached to messages, file-sharing sites, unofficial app catalogs, or remote-support sessions. After installation, open the app yourself and connect your device using the recommended cable. Follow the directions displayed on the hardware wallet, and check information on its own screen before approving. A computer display can be misleading; the device is where you confirm sensitive actions. Use Ledger’s genuine-check instructions when offered, and contact support through the official support center if a step does not match your device.

Create a wallet and protect your recovery phrase

During first-time setup, your device guides you through creating a new wallet and recording a recovery phrase. Write the words down in the exact order shown, using the method recommended in the official instructions. Keep the record private, offline, and protected from loss or damage. Do not photograph it, save it in cloud storage, paste it into a note, or enter it into a browser. Never disclose it to a person claiming to be support. A recovery phrase is not a routine troubleshooting detail; it can provide control over the wallet it backs up.

If you already have a wallet, only restore it using the device’s own official recovery process. Do not accept a phrase provided by a seller or another person. Never share your PIN, recovery phrase, or confidential device information in a support chat. Genuine support staff should not need your secret words. If a page or message pressures you to enter them to activate an update, validate a transaction, unlock an account, or prevent loss, stop immediately and navigate to Ledger’s official site independently.

Understand app versions and firmware updates

People searching for a Ledger version update may mean the Ledger Wallet desktop app, a device firmware update, or an app installed on the device. These are different components, and release schedules are not always the same for every model or computer. For that reason, this guide does not publish a “latest version” number that could become outdated or give you an unofficial file. Instead, check the update notice inside the genuine Ledger Wallet app and confirm the instructions in Ledger’s official support articles or release information.

Before starting an update, read the current instructions carefully, confirm that they apply to your model, and allow enough time to complete the process without interruption. Connect the device as directed and use a stable computer. A firmware update may restart a device or temporarily change what appears in the app; follow the official on-screen process rather than advice from a random forum or direct message. Do not unplug a device unless the official instructions tell you to do so. If an update fails, pause and use the official troubleshooting guidance instead of repeatedly guessing.

Choose the right download for your computer

The operating-system buttons on this page update the link label and point to Ledger’s official application page. Ledger may change its distribution options, supported platforms, or installation process over time. The selected button does not download software directly to this website, and this page does not host installers. Once you reach Ledger, check that the address remains on the official domain and review the current requirements for your computer. If your operating system is unsupported or your device is not recognized, check Ledger’s help center for current compatibility and troubleshooting instructions.

A simple safety routine for everyday use

Keep the Ledger Wallet app and your computer’s operating system current, but take updates only from verified Ledger channels. Be cautious of unexpected messages claiming that your wallet is compromised or that an update must happen immediately. Scammers often use urgency, fake support identities, and lookalike domains to persuade people to reveal their recovery phrase or install harmful software. Do not approve a transaction you do not recognize. Review the address and details on the hardware-wallet screen before you confirm any operation, even when the desktop app looks correct.

This page uses the keyword ledger.com/start because that is the official starting address many new users are looking for. It is an independent educational guide and is not affiliated with, endorsed by, or operated by Ledger. Always treat Ledger’s own website and support documentation as the authoritative source for current downloads, supported versions, device-specific setup, and troubleshooting. With a verified app, a careful setup, and a recovery phrase kept private, you can take the first steps at a pace that feels right.

Need the current answer? For exact version numbers, supported devices, and release notes, go straight to Ledger’s official support resources.

Open support